Your Privacy and Your Data
This page explains, in plain terms, what happens to the information you share when you visit this website. It sits alongside our Terms of Use, which set out the wider rules for using the site.
What We Collect
We collect two kinds of information:
- Details you choose to give us: for example, your name and email address when you send us a message or sign up for updates.
- Details gathered automatically: such as the type of device and browser you use, the pages you open, how long you stay and roughly which country you are connecting from.
How We Use It
This information helps us to reply to your questions, keep the site running smoothly, find and fix problems, and see which pages people find useful so we can improve them. We do not sell your personal details. We will not use them in ways you would not reasonably expect.
Cookies
Cookies are small text files saved on your device. Some are essential for the site to work properly. Others help us count visits or remember your preferences. You can block or delete cookies through your browser settings at any time, although some features may not work as intended if you do.
Sharing With Others
We only share information with trusted service providers who help us run the site, such as hosting and analytics partners. They receive only what they need to do that job. We may also disclose information where the law requires it. Some pages link to other websites. Once you leave this site, their own privacy policies apply.
Keeping Your Data Safe
We use sensible safeguards, including secure connections and limited access, to protect the information we hold. We keep personal details only for as long as we need them and then delete them. No online system is completely free of risk, but we take care to reduce risks wherever we can.
Your Rights
Under UK data protection law, you can:
- ask for a copy of the information we hold about you;
- ask us to correct details that are wrong;
- ask us to delete your information;
- object to, or limit, how we use it;
- withdraw any consent you have given.
If you are unhappy with how we handle a request, you can complain to the Information Commissioner's Office.
Updates to This Policy
We may revise this page from time to time, for example when the law changes or when we add new features. Please check back now and then. If you continue to use the site after an update, you accept the revised version.
Get in Touch
Do you have a question about your privacy? Email us at info@cityzenbristol.co.uk or use our Contact page. We aim to reply as promptly as we can.